Call Us 1-800-421-8906  •  10am - 11pm  EST  •  Monday - Saturday


When will it ship?

Most ready-made items ordered leave our Chicago area warehouse the next business day. You should allow for the additional transit time by the carrier. Custom made orders generally ship in 5-7 weeks.
Online orders ship only to the contiguous 48 United States.


How will my order ship?

All orders ship by United Parcel Service (Ground)  for reliable and trackable delivery.  If you need it faster, we can ship by UPS 2nd Day Air, Next Day Air or FedEx Priority Overnight, but only via a phone order.  Air shipping is very expensive and we do not want to either overcharge or disappoint due to an unforeseen delay, so we will provide an accurate quote on AIR shipping charges.  Contact us for a quote.


International shipping

Our online site accepts shipping to the contiguous 48 United States only.  Any other country, U.S. posession, APO or FPO will need to be quoted via email or phone.  This is necessary due to the myriad of shipping costs and methods that are too complicated to handle online.  We do not want to undercharge or overcharge for transportation—it's just not fair for either party.  Please contact us at the email address or phone number below.  We will need your country and shipping address includng postal code to provide a quote.  Shipping time can be between 12-20 days, so please plan ahead. 


How to reach us

Phone: 1-800-421-8906

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