When will my order ship?

Most ready-made items leave our warehouse the next business day. Please allow for additional transit time by the carrier. Custom made orders generally ship in 5-7 weeks.   Online orders ship only to the contiguous 48 United States.


Where will my order ship from?

All our orders ship from the Chicago area, so deliveries to EST, CST and MST time zones will usually be delivered in 2-3 business days—PST time zone orders are usually delivered in 4 business days.. Severe weather may cause additional delays, so please order early.


How will my order ship?

All orders ship by United Parcel Service (Ground)  for reliable and trackable delivery.  If you need it faster, we can ship by UPS 2nd Day Air, Next Day Air or FedEx Priority Overnight, but only via a phone order.  Air shipping is very expensive and we do not want to either overcharge or disappoint due to an unforeseen delay, so we will provide an accurate quote on AIR shipping charges.  Contact us for a quote. In some cases we may change the shipping method to USPS Priority 2-Day shipping if the order is small and the change in shipping will provide faster delivery.


International orders

We no longer ship to destinations outside of the continental United States. Please contact Murphy Robes directly at 1-800-876-8774. Their prices will probably run a little more, but they are equipped to handle international shipping via FedEx or USPS Global Express.


How to reach us

> By Email
> By Phone: 1-800-421-8906

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